Zepps Buffalo Grove Computer Repair

Nick has done an excellent job keeping my business computers and servers up and functional. Without them we would not be able to easily assist our thousands of clients who rely on us 24/7 for their emergencies. Nick can definitely handle your business and personal computer needs. He is super sharp, personable, and no confusing computer jargon. You can tell he cares and is not looking to take advantage of your computer knowledge short comings. Best of all always quick to respond and at a very fair rate.

I recently hired Zepp’s to install a new hard drive for my mac and install all my only apps on the new hard drive. I must say I am really impressed with Nick, the owner. He was very friendly, knowledgeable, and quick! I am a graphic designer and had a client call with an urgent matter when Nick had my computer. I called him and he was able to get me my computer back very quickly in perfect working condition. He’s my new go-to-guy for all my computer issues. I will highly recommend him to friends and family.

I work for a lawfirm, and I know for a fact that time is money in this industry! When our computers are down we are not in good shape. Nick is the best and always comes to the rescue. No matter how busy he may be, he always makes a point to get to his clients as soon as possible. He is very professional. I always recommend his company to all my friends and family!

We have a small business and Nick was hired to come over and troubleshoot several laptops. We had various issues like start-up problems, poor performance (slow pc’s) and viruses. Nick spent the time with each person and got each and every laptop performing like new. We are repeat customers and won’t consider anyone else.

Zepp’s Home Computer Repair is absolutely superb! This is a boutique small business geared toward neighborhood local customer service that cannot be beat. My computer had a hard drive that was on its way out, and Zepp’s came to my home, picked up my computer, took notes on what I needed, and it was done in no time at all. There are so many things right about Zepp’s, but the top two are straightforward diagnosis on courses of actions to get problems corrected and honesty completely above reproach. He will not try to sell you anything you don’t need. Instead he gives you an array of options from least expensive to most expensive and pros and cons on each. As a result of taking my computer to Zepp’s I got a basically new computer — super fast, with a massive amount of memory, at a great price. I was walked through all aspects of my upgrade and some important education on do’s and don’ts as well. No way will you get this service going to a chain vendor. This company is the best, don’t waste your time going elsewhere!

Nick went above and beyond to help me repair my laptop. He picked up and dropped off everything at my house. He spent hours working on my failed hard drive and saved every piece of data I had on it. He searched all over to find replacement parts to fix another broken part. He called the manufacturer directly in Europe, and emailed the parts manufacturer directly in China. He always responded to my calls and emails immediately and updated me on every step he was taking. He even sent me recommendations and helped me find a reliable new laptop (not because he couldn’t fix it – they no longer made the part that was needed). He was very up front about everything he was doing and checked if the prices for the services he would do were okay with me before he started. Nick is honest, quick, super friendly and very good at what he does! I’ll definitely be going back to him if I have any future technology issues.